Glen Shack is the Store Manager at ABC Warehouse in Fort Wayne, Indiana. He has been with ABC Warehouse for 5 years and has held management assignments in car audio, home video and home appliances. His sales training has focused on reading customers and asking questions about what they want, not what the seller wants the customer to buy. He previously managed a Lumber Yard, sold real estate, and sold electronics for cars, including stereos, car starters and alarms. Glen has maintained his Sony Master Certification by completing 143 learning modules and achieved certification from Samsung. He is a member of RetailAccess.com